Terms and Conditions

Terms and Conditions

Lightfoot & Sons Pty Ltd.

717 Calulu Road,

Bairnsdale VIC 3875

ABN: 54 007 301 251

B & H Lightfoot & Sons Pty Ltd Holds Victorian Wine and Beer Producer’s Licence No. 32607395.

Refunds/Wine quality guarantee

If for any reason your expectations aren’t met, please contact us and we will happily exchange or refund your wine purchase.  If your wine has been broken or damaged in transit, please contact us immediately.

Delivery

Wine is shipped using Australia Post eParcel Service and is tracked along the way. Please allow between 2-4 business days for shipping to capital cities. Generally wine will arrive within 7 business days to most regional locations in Australia. Deliveries to Tasmania, Northern Territory and Far North Queensland may take longer.

Delivery charges are indicated on the shopping cart page of the website. All deliveries must be in units of 6 bottles. All wine orders can be delivered to any nominated address, including Post Office boxes. If the person accepting the delivery is out and there are no delivery instructions, Australia Post will leave a card in the post box directing you to collect your order at the local Post Office.

Deliveries can only be made to an Australian Address.

Delvery Must Be Made;

  • to the adult person who placed the order, or
  • to another adult person at those premises who undertakes to accept it on behalf of the person who
  • placed the order, or
  • if the delivery is not made on the same day as the order is taken or the sale is made, in
  • accordance with the customer’s instructions.

Availability

Please understand all of our wines are made in limited quantities, and that wine is available only while stocks last and may be subject to change. We endeavour to ensure that all wines listed on the website are currently available.  If for any reason we are unable to fulfil your order we reserve the right to substitute a different vintage of the same wine at the same price

Purchasing securely online

We have taken every step to ensure that purchasing wine from the Lightfoot & Sons website is secure. Our online transaction system uses Secure Socket Layer Technology (SSL) to ensure your online shopping experience is secure at all times. Our shopping cart features a 128-bit SSL certificate and along with our payment gateway (eWay), is certified Level 1 PCI DSS compliant.

If you are concerned about using your credit card online, you can contact us to provide details over the phone or for assistance.

Pricing

All prices are in Australian Dollars.  All prices include Australian good and service tax (GST).   We endeavor to ensure that all prices listed in the website are up to date.

Liquor Licensing

B & H Lightfoot & Sons Pty Ltd Holds Victorian Wine and Beer Producer’s Licence No. 32607395. 
VIC Liquor control Reform Act 1998: Under the Liquor Control Reform Act 1998 for Victoria, it is an offence :
To supply alcohol to a person under the age of 18 years (Penalty exceeds $6000) –
For a person under the age of 18 years to purchase or receive liquor (Penalty exceeds $500).

Privacy policy

Information that you provide will only be used for the purpose it is collected. Lightfoot & Sons will not sell, send, trade or otherwise disclose the personal information you have provided to anyone.